panacolumbus.blogg.se - Teamviewer support ticket id

Select the TeamViewer 13 application (The menu is ordered alphabetically):.

Click on the Start button (Windows logo in the bottom-left corner).

If the Mobilogy Software is open, close the Mobilogy Software:.

To provide the Support agent with access to the related device, you have to install TeamViewer 13 and open TeamViewer after installed, please follow these steps:

You want to provide a Support agent with TeamViewer credentials for accessing the faulty device.

If you are unable to find the TeamViewer installation on your machine please notify the service desk so that it can be installed on your machine.This article explains how to open the TeamViewer 13 remote control tool to provide the Support agents with the credentials while reporting a problem. In the event that the AI Service Desk needs to access your machine, they will likely need this ID number and a password in order to initiate the connection. TeamViewer uses a six to ten-digit ID number to identify each computer. TeamViewer Host is pre-installed on all Associations International branded hardware.

This screen will give you a six to ten-digit ID number and Password.

Right-click this icon and click Show TeamViewer.

You will find a Blue icon for TeamViewer Host.

If you do not see the icon please click the up arrow (^) to reveal hidden icons.

Look in the system tray (that's the bottom right corner of the Windows desktop, near the clock).

You will need to access the Windows desktop of the machine in order to get the TeamViewer number:

Modified on: Fri, 19 Mar, 2021 at 7:03 AM Solution home AI Service Center Troubleshooting Tools How to find your TeamViewer ID